Smartmatic Group Report
Chairman s Foreword 2
Smartmatic Company Overview 3
Smartmatic Business Overview 5
Smartmatic Product Overview 7
Smartmatic Structure Overview 10
A word from our CEO
"Since its foundation, Smartmatic has developed technology
to help societies become more efficient and transparent"
Some years ago when we started this business, we were confident that it would grow into a significant operation
transcending frontiers and reaching large proportions. Today I am proud to say we are a leading global provider of
state-of-the art voting products and services and of other novel technology solutions as well.
Our current three technology solutions contribute to the progress of communities and facilitate the long roads
governments have to walk to become effective. Our SAES family of products seeks to strengthen democracy around
the globe. USP seeks to increase public safety and emergency management. SIMS is designed to register and
authenticate personal biographic and biometric data efficiently and reliably, eliminating identity fraud and the blights
it creates on society.
I look forward to implement our ambitious strategies over the coming years, and to develop wider opportunities for
our technology and services.
I. Smartmatic Company Overview
We are one of the fastest growing high tech companies in the world
1. 1 Company Highlights
Smartmatic is a privately-owned, multinational company that designs and deploys end-to-end, custom technology
solutions to enable government agencies and large enterprises to fulfill their missions with the utmost efficiency. It is
one of the largest cutting-edge technology suppliers, with a wide and proven experience in the United States, Latin
America, Asia and the Caribbean.
Smartmatic aims to help societies become more efficient and transparent, through technological innovations and is
responsible for several advanced and leading edge innovations incorporated in its three business areas: electronic
auditable voting systems, intelligent and integrated safety platforms, and advanced solutions for people registration,
authentication and census to support a wide range of government requirements.
The company has more than 300 professionals distributed in offices in United States, Barbados, Venezuela, Spain,
Philippines and Taiwan.
Since its inception, Smartmatic has demonstrated a commitment to excellence in engineering and a passion to create
new efficient solutions. This distinguishing quality of passion is at the core of Smartmatic's drive to improve our
world. Smartmatic's vision: We imagine technology with profound social impact raising our civilization.
1 .2 LGQQl Sf fUCtUTG As a leading global provider of voting products and services, and technology solutions, Smartmatic has an interna-
tional ownership structure comparable to other multinationals. The Smartmatic Group is a Netherlands/Netherlands
Antilles Corporation which owns several subsidiaries located in United States, Netherlands, Venezuela, Ecuador and
1 .3 Brief HiStOry 2004 After a technical review, our Smartmatic Auditable Election System (SAES) technology is purchased by the
Venezuelan electoral board. The voting receipt is used for the first time in a nationwide election.
2005 We reached 26 million votes in four elections and our technology is validated by different organizations such as
the Carter Center, the QAS and the European Union.
2006 Smartmatic technology is used in the United States through Sequoia Voting Systems, a leading electronic voting
system company in the United States. Between 2005 and 2006, Smartmatic generated $400 million of revenues,
increasing its market share from 8% to 28%.
2006 We reached 40 million votes with their corresponding voting receipts and for the first time in a Venezuelan
automated election, both parties validate the results the same Election Day.
2007 Organized and executed elections in Curacao in record time.
2007 Opening of the Metropolitan Caracas Mayoralty Command and Control Center (Venezuela) which uses Smartmatic
technology (USP - Public Safety).
2007 The Constitutional Reform Referendum is carried out using Smartmatic technology.
2008 SAES takes part in the first fully automated elections in the Philippines, specifically in the Autonomous Region in
2008 The Venezuelan Regional Election is carried out using Smartmatic technology for the seventh consecutive time in Venezuela.
2009 The Constitutional Reform Referendum is carried out in Venezuela using 100% Smartmatic technology in all
1 .4 Corporote SOCIO! Responsibility Smartmatic is a global company contributing to sustainable development through innovation and high value added
A major business goal of Smartmatic is to create value by exercising social responsibility; it is entirely consistent that
we have a strong community focus. The fundamental motivation of our three technology solutions is the advance-
ment /development desire for the communities we serve. SAES seeks to strengthen democracy around the globe, by
providing and auditable, reliable and efficient voting solution. USP aims to diminish the effects of criminality and to
preserve life in the event of emergencies, and SIMS is conceived to eliminate identity fraud and the blights on society
it creates. We derive our success from exercising our social responsibility in the most innovative and constructive
Smartmatic's commitment to the community extends beyond the positive impact of our technology solutions. We
support a variety of social causes and cultural enrichment programs.
Education is an important target within our community support efforts. The most visible of our community programs
is CONNECT, a programming marathon we organize annually since 2006 in collaboration with several universities. In
this intense competition, students vie for prizes and prestige producing effective code to solve a particular problem in
a high-pressure situation that simulates a real life programming assignment.
These are some of the ways Smartmatic works to benefit the engineering profession and the broader community of
which we are a responsible part.
1 .5 What we believe Integrity
We are committed to honesty and truth in every aspect of our life, trying to be an example of respect and trust.
We speak our minds to make other understand our objectives and we always ask for feedback in order to improve ourselves.
We do not give up while pursuing our goals. We value company's achievements as our own.
We challenge the status quo with unique ideas for continuous improvement.
We follow the higher standards of quality when delivering our work, and we execute our tasks with diligence.
We understand our goals and translate them into results.
We share information openly and promote a sense of belonging to the company to achieve our goals.
II. Smartmatic Business Overview
2.1 Business Concept
Smartmatic designs and deploys technological solutions aimed at helping governments/large enterprises fulfill, in the
most efficient way, their commitments with their citizens/clients.
Our mission is to help societies become more efficient and transparent, through technological innovations
2.2 DUSineSS Model Smartmatic uses a partner-driven business model. Based on its technology systems, the company works through its
subsidiaries and local companies with a global network of partners for creating the most customized products and
Smartmatic has more than 300 professionals distributed in offices in The United States, Barbados, Venezuela, Spain,
Philippines and Taiwan.
2.3 DUSineSS UnitS Smartmatic is organized along three main business units:
Electronic voting systems: Smartmatic Auditable Election System (SAESj
Intelligent and integrated security systems for large enterprises and governments: Unified Security Plaform (USP)
Advanced solutions for people registration, authentication and census: Smartmatic Identity Management
Over the years Smartmatic has developed a comprehensive insight into each of these businesses, as well as R&D and
technology consulting and, it has crafted solid relationships with its customers worldwide.
2.4 Recent Business History
Since August 2004, Smartmatic has successfully organized and performed multiple national and regional elections
using an auditable voting solution with a voter-verified paper audit trail in Latin America (eight nationwide electoral
events in Venezuela alone}, one in the Caribbean and hundreds in the United States (through Sequoia Voting Systems,
company divested in November 2007, that remains our current partner to distribute Smartmatic's election technology
in the US market). In this period Smartmatic has tabulated 1 50 million votes, each with a voter verified paper audit
trail, hundreds of audits, more than 45,000 voting machines installed in more than 1 1 ,000 polling centers at once are
some of the statistics that distinguish Smartmatic in its election management skills.
International organizations such as the 0AS (Organization of American States), the Carter Center and European
Union's Observer Missions have examined Smartmatic's electoral technology several times, and some of their final
comments about SAES's performance include: "The automated voting system implemented in Venezuela [SAES] is the
most advanced in the world" (EU Electoral Observers Mission Final Report 2006); "The electronic voting system
implemented in Venezuela [SAES] is effective, secure and auditable, backed by a technical team matching its
advanced technological level" (Monica Frassoni, EU Mission 2006); "This voting system is designed in such a way
that it is not possible to manipulate final results" (Cesar Gaviria, 0AS Secretary General, 1 994 - 2004).
During 2007, the SIMS business unit managed a voter authentication project. This project consisted in the collection
and processing of fingerprints in order to build a data base of voters able to carry out referendums against elected
officials. An automated Biometric Capture System was used to preserve and guarantee the identity of the signatories
preserving the integrity of the process. Smartmatic coordinated the automated voter authentication system. In
support of an impeachment process for 1 67 elected officials contemplated in the Venezuelan constitution,
Smartmatic deployed 1 ,570 voting centers, 3,664 reception points, 3,664 biometric equipments, more than 3,500
machine operators, 5,400 data reception employees and about 800 technical personnel. Smartmatic organized and
distributed the necessary equipment composed of laptops, fingerprint biometric identification devices and the
registers of voters. The event lasted 3 days and more than 1 2 million voters were registered.
Smartmatic's USF system is currently installed in bank offices and branches in Mexico. Additionally in Caracas,
Venezuela, the Metropolitan Mayor launched a multimillion-dollar public safety and health system designed and built
by Smartmatic. The project was conceived to process emergency calls in a 'Command and Control Center' for
Caracas, a city of more than 6,000,000 inhabitants, based on a robust technological platform.
Smartmatic was awarded the contract to supply the SAES automated election system to the province of Maguin-
danao, one of the six provinces of the Autonomous Region in Muslim Mindanao (ARMM) in the Philippines.
Smartmatic provided its technology to the Mindanao province, and oversaw and facilitated the correct and complete
execution of the project for the entire six-province ARMM. In general terms, the project included deploying some
3,050 SAES voting machines and accessories, 274 servers for vote processing and central tally consolidation and
reporting; and more than 600 field operators, help desks for contingencies in voting centers, and election manage-
ment through the guidance of highly qualified personnel, having ample experience in similar projects.
2.5 Research and Development
The innovative impulse, the passion to create faster, stronger, better solutions that advance society in significant
ways - These are the forces driving Smartmatic's R&D and Consulting teams.
They are the world-class professionals who work at expanding the realm of what's possible. They form the teams
that continuously scour the technology landscape in search of the frameworks, methodologies and processes that
spark a brilliant new, large-scale, real life application.
An outstanding example of this is the introduction of a state of the art solution for the most vital part of the
democratic process - the vote. Born of a client's need for expert help to overcome a major challenge and delivered by
the insight and inspiration of the R&D and Consulting teams, this application has become the most auditable voting
technology ever created. As such it has earned the respect of independent electoral observers, international election
authorities and political parties on both sides during some of the toughest, most disputed elections.
This award-winning innovation, like all of our solutions, comes from our conviction that consulting is not an exercise
in adapting an existing product for different customers. Rather, we create custom solutions specifically for each
client's individual needs by working alongside them to share the experience of bringing complex solutions to life. For
us the product development cycle does not stop with deployment on site. We consider it complete only when our
client begins to reap the benefits of our combined efforts.
2.6 Worldwide Presence
Smartmatic has a Global Footprint reaching all corners where we can add value to the objective of governments
around the world. In the last seven years of operations Smartmatic has:
Supported the casting of 1 50 million votes;
Installed over 300,000 palling stations
Executed projects in 8 countries
Active marketing in over 30 countries
III. Smartmatic Product Overview
Smartmatic is responsible for several advanced innovations. The products from Smartmatic Identity Management
Solutions (SIMS) guarantee top security in collecting and using people's biographic and biometric information.
Smartmatic Auditable Election System fSAES) automates and unifies the voting procedure, the tabulation process,
seat allocation and the results. The Unified Security Platform [\]$V) strengthens the government capacity to respond
fast and effectively to citizens' safety and health incidents. All technologies guarantee the necessary security and
reliability in complex solutions such as biometric registration of people, elections or public safety programs.
Smartmatic Auditable Election System
SAES is the most reliable and auditable automated voting system in the industry. Each SAES machine has a printer
capable of issuing reports and voting receipts which help electors, verify if their vote was registered correctly.
Besides voting becomes an easy task for handicapped people through different functions and special features. SAES
has been validated by renowned international organizations such as the Carter Center, the Organization of American
States (DAS) and the European Union.
The SAES platform includes different security mechanisms. Some of these features include the generation of a public
key infrastructure (PIG) using strong 2048-bit digital certificates that identify each and every entity within the SAES
infrastructure, this key is unique per electoral process.
Main products: SAES3000; SAES3300; SAES4000; SAES2800; SAES1800; SAES888; Electronic ballot; Electoral
Management System (EMS); Election Day Management Platform (EDMP).
Unified Security Platform
USP (Unified Security Platform) is a comprehensive answer to the serious challenge of ensuring public safety,
effectively and economically. This flexible and scalable platform, designed to menage, configure, automate, and
monitor safety devices across wide geographical areas, can be completely customized to specific needs. Consistently
effective from first alert to mission accomplished USP contains all the capabilities necessary to implement successful
public safety programs and mobilize rapid response for optimum results. Its rich feature set and ease of use facilitates
mission critical coordination of all parties involved in emergency response and disaster management.
USP allows heterogenic interconnection of different devices, unifying for the first time in the most efficient way all
security modules: emergency call aid, dispatch of mobile units, CCTV and telemetry, backed-up by statistics and data
Main Components: Communications, control and command center; USPSmartCAD emergency handling and
dispatchment; Vehicular Tracking; Closed Circuit Television (CCTV); Telemetry. Critical Areas Monitoring.
SIMS offers a portfolio of products and services to support government institutions in the implementation of identity
management, authentication processes and census: identity card programs, immigration and border control, welfare
and social benefit distribution programs, civil and voter registration. With SIMS, reliable people registration,
authentication and census projects are carried out in record time.
SIMS cutting-edge technology is flexible and can be adapted to medium and large scale projects guaranteeing data
accuracy and security. It also minimizes the chances of irregularities, efficiently stores each person's record,
simplifies the registration process, reduces costs in training and deployment and provides a quick method for personal
data capture and document printing.
Main Business Applications: Voter registration; Voter authentication; National identification programs; Civil
registration; Border control (ports and airports); Identity document production and issuance; Registration for social
benefit programs; Population censuses.
IV. Smartmatic Structure Overview
The Board of Directors of the subsidiaries of the Smartmatic Group is comprised by Antonio Mugica Rivero (CEO),
Roger Pinate (COO), Jorge Massa, and professional local directors depending on each specific subsidiary.
The owners of Smartmatic, since its foundation in 2000, have been the Mugica, Pinate, Anzola and Massa families,
holding approximately 88%+ of Smartmatic's stock; 10% of the remaining stock correspond to the Stock Incentive
Program for employees who have become shareholders; and 2% + of the stock is held by angel investors.
4.2 Officers and Executives
Chief Executive Officer
Electronic Engineering, Simon Bolivar University. Mugica was previously the Director of
Panagroup Corporation. He created Smartmatic's vision and holds over nine pending
patents under his name in the United States of America.
Chief Operating Officer
Electronic Engineering, Simon Bolivar University. Responsible for the creation and
supervision of Smartmatic's production strategy and industrial design processes.
Chief Financial Officer
Master in Business Administration, University of Tampa (Florida, USA) and Economist from the
Catholic University of Argentine. Over 32 years of international experience in finance and
strategic planning with Verizon (successor of GTE). Yanes held the senior positions of CFO &
SVP in CANTV (Venezuela 2000 - 2007), and of CFO & SVP in China (1 995-2000). Before, he
held positions of increasing responsibilities in Argentina, Chile, Colombia and United States.
Senior VP International Sales
Business Administration, Wittenberg University. He was President of Unisys Corporation's
Latin America and Caribbean Division, in addition to serving variously as President of Unisys
Brazil, Unisys Mexico and Vice-President of Marketing Operations for Asia/Pacific and the
Americas. Cook has over 36 years of experience in the areas of technology, finance, sales, and
Advisor to the CEO
Mr. Zorrilla holds a bachelor in Computer Science and a post graduate degree in Business
Administration from Universidad Central de Venezuela. Prior to joining Smartmatic, he was
Vice President of Latin America Division for Internet Security Systems ISS; Consulting
Practice Director for Network Integration and Information Security Practice Director in the
Latin America Division of Unisys Corporation.
President Smartmatic US
Business Administration, W. Texas ASM University. Most recently he was Vicepresident of
Capgemini's Eastern region Business Management Practice and previously was President and CEO
of Previstar, an emergency management and command and control software company serving US
government and military. General Manager of Unisys, North America. Stringfellow has 36 years
experience in the areas of business and management consulting, technology, product development
and management, systems integration, outsourcing, sales and general management.
VP International Sales
Electronic Engineer, Simon Bolivar University (Caracas, Venezuela), enrolled in the
Management Development Program for Senior Executives in Lausanne, Switzerland.
Ramirez has more than 30 years of experience, especially in the Telecommunications area
in multinational companies such as Cantv, Movilnet, Caveguias, Siemens, among others.
Jorge M. Vdsquez
VP External Operations
Computing Engineer, Simon Bolivar University. Over 25 years of experience in technology,
information systems, business management, product design Si management, procurement &
manufacturing, technology-to-market business. Mr. Vasquez was the Product Business
Director for Acer Latin America for several years, nowadays is a Senior Manager with a
long experience working with an extensive chain of providers around the world, and
servicing customers in USA, Latin America and Asian markets.
VP Program Management
Computing Engineer, Simon Bolivar University. Co-designer of the Smartmatic Automated
Election System (SAES) and the business management system Real-time Enterprise Suite.
Within Smartmatic, his responsibility is to guarantee the application of the device networking
vision in every company development, following cutting-edge practices on the market.
VP International HR
Industrial Relations, Andres Bello Catholic University. At Smartmatic, Mr. Ramirez is
responsible for definition and execution of human resources strategy; including the develop-
ment and implementation of HR subsystems and policies within the global Organization. Prior
to joining Smartmatic, he worked for Novartis Venezuela as C&B Manager for Andean Region
and Compensation- HR Administration Manager, at Panagroup as Project Consultant and at
Easy Survey Corporation (Current Mercer) as Consultant.
Bachelor of Science in Business Administration from Metropolitan University (Caracas,
Venezuela) and MBA from Yale University (New Haven, USA). Manduca counts with more
than 1 2 years of experience in investment banking, in such important organizations as the
Deutsche Bank AG in London and Citibank in Venezuela.
Attorney from Central University of Venezuela, with studies in Civil Procedure and Taxation,
Master in Comparative Jurisprudence from New York University (USA) and Advanced
Management Program from IESA School of Management (Caracas, Venezuela). Molina has
worked in the legal departments of important companies such as PDVSA, CANTV and
Movilnet through 1 8 years.
Attorney from the Andres Bello Catholic University (Caracas, Venezuela), to which she adde
a Fiscal Planning Management Program in Metropolitan University (Caracas, Venezuela). In
Smartmatic, Caruso has led the legal and tax structure for the International Business
Company. Previously, Caruso worked in an important law firm where she focused on
corporate and tax legislation and regulations.
4.3 International Presence
Naritaweg 165Telestone8, 1043 BW Amsterdam. The Netherlands
Phone: +31(0)20 5722 461
# 4 Stafford House, Garrison, St Michael
Barbados, W.I. BB 14038.
Phone: +24 (6) 2280756 / Fax +24 (6) 2287734
Av. Francisco Solano, Torre Banvenez, Piso 16
Sabana Grande, 1 050. Caracas, Venezuela.
Phone: +58 (212) 7062500/ Fax: +58 (212) 7629353
Smartmatic United States of America
1001 Broken Sound Parkway, Suite D.
Boca Raton FL 33487, USA.
Phone: +1 (561)8620747/ Fax: +1(561)8620749
I Global Contact Europe
Paseo de La Casteliana, 141 -8a Planta
Madrid, 28046. Spain.
Phone: +34 (91 ) 5726533 / Fax: +34 (91 ) 5726621
Global Contact Asia/ Philippines
c/o MULTICO, 7th Floor, Corinthian Plaza
1 21 Paseo de Roxas. 1 226 Makati City. Philippines.
3F, No. 1, Lane 538, Chung Chen Road
Hsin Tien, Taipei, Taiwan (R.O.C.)
Phone: +88 (62)22188082/ Fax: +88(62)22188765
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